Support, corrections and grievances
Tell us about a factual error, missing context, a moderation decision or a problem with the app.
Corrections
On any story, choose "Not fair" and then "Factual error" or "Missing context". Every report reaches the editors, and material corrections are shown on the story with the previous wording and the reason. Our method is described in How we work.
Contact
Email komal@herpenzatechnologies.in with the story link or a description of the problem.
Grievance officer
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021: Komal Chandra, grievance officer (alternate: Pragya Nagpal Chandra), Herpenza Technologies Pvt Ltd, 19, Shankar Vihar Vistar, Charan Nadi 2, Murlipura, Jaipur - 302039, India. Email komal@herpenzatechnologies.in.
We acknowledge every grievance within 24 hours and decide it within 15 days.
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